Testimonial

Overview

The Testimonial block showcases authentic customer stories and endorsements, helping build trust and credibility throughout your storefront. By including rich text quotes, star ratings, and author details, you can highlight experiences that reinforce your reputation. Associating testimonials with specific products adds an extra layer of relevance and impact. Flexible layout options let you present this valuable social proof in the sections where it will matter most.

⚠️ Important: Strategic use of the Testimonial block strengthens customer confidence and communicates your brand’s authenticity.

Testimonial content and rating

These settings allow you to feature the core elements of a customer story—quote, rating, and source — so you can highlight your standout feedback and quickly earn new shoppers’ trust.

Powerful testimonials are descriptive and specific, providing strong social proof and making shoppers feel secure in their decisions.

Rating

This setting assigns a visual star rating to each Testimonial block, reflecting the customer's satisfaction level.

1. Minimum value is 0.

2. Maximum value is 5.

3. Ratings increase in increments of 0.5.

4. The default value is 5.

Content

Use the rich text content field to enter your customer's feedback. You can format text for added clarity and emphasis.

Default:
Provide a featured customer quote explaining more about the quality of your product or service. Try to keep this quote short and sweet!

Source

Include the name, alias, or identifier of the testimonial’s author, establishing credibility with every quote.
Default: — Testimonial source

Location

Specify the reviewer’s location, if you want it shown.
Default: empty

Product

Linking a testimonial to a specific product makes the feedback directly relevant to customers browsing that item. This connection can be especially persuasive near a purchase decision.

There is no default selection for this option.

Image presentation

Image presentation options control how customer photos or avatars appear with the Testimonial block. Select a style that matches your brand and enhances the testimonial’s visual appeal.

💡 Tip: Including customer images or avatars humanizes your testimonials, making the feedback more relatable and trustworthy.

Visibility settings

Visibility controls allow you to target which devices will display your Testimonial block. Display only the most relevant feedback to mobile, desktop, or both, ensuring a streamlined and user-friendly experience.

Display visibility

Choose the visibility of the Testimonial block depending on device:

1. Do not hide: The block is shown on all devices (default).

2. Hide on desktop: The block is hidden on desktop screens.

3. Hide on mobile: The block is hidden on mobile screens.

⚠️ Important: Adjust device-specific visibility to keep your layout strong and deliver the most effective testimonials for each browsing context.

Available in sections

The Testimonial block can be added to these sections:

1. Collage

2. Testimonials

3. Slideshow

4. Multicolumn

5. Product information

6. Blog post

7. Page content

Usage notes

1. Keep testimonial text concise and focused for fast, clear impact.

2. Select an image style that supports your brand and highlights the testimonial’s message.

3. Ensure contrast, font clarity, and overall accessibility when configuring testimonial display.

4. Use device-specific visibility controls to prioritize the best testimonials in the right places.

5. Link testimonials to products for increased persuasion, especially at decision points.

💡 Tip: Short, authentic testimonials are among the most effective ways to build trust. Always preview them across devices to ensure responsiveness, clear display, and accessibility for everyone.